The Association Technology Toolbox is a FREE educational event series produced just for association executives! Live webinars will be held on Fridays through the month of July and will cover a variety of technological ideas, strategies and solutions to help you serve your members better.

Please join your fellow association executives in this dynamic experience to gain valuable knowledge for your association.


Please select the online sessions you wish to attend.
Friday, July 15th, 2011
Register Title Time (ET) Details
Take It to the Next Level: Evolving Online Learning with Virtual Study Groups 11:00am - 11:55am More Info »
Take It to the Next Level: Evolving Online Learning with Virtual Study Groups
Summary

Believe it or not, there is a whole world of online learning beyond the webinar format! 

Webinars are a wonderful online learning tool, but their impact is greater when offered as just one component in a well rounded online learning community such as a Virtual Study Group. 

Join this quick-paced presentation to learn how you can create meaningful and engaging online learning programs with the Virtual Study Group model by
  • Designing a well-curated program
  • Creating a community to engage your learners
  • Blending media for a well balanced environment

Speaker

Dave Will 

Dave Will is Chief Executive Peach and Co-founder of Peach New Media. He lives on the south shore of Boston and is a marathon runner. When Dave isn’t running or chasing his 3 little boys around the beach, he's focused on the future of Peach to ensure they continue to deliver innovative and quality-oriented services to their 250 clients.
Checkbook Member: Identify, Engage, Retain 12:00pm - 12:55pm More Info »
Checkbook Member: Identify, Engage, Retain
Summary

Are you frustrated with members who only write a check each year and nothing else? 

Join Jeanette Brown, MBA, marketing strategy manager at Informz, as she walks you through an easy three-prong approach to re-engaging members to result in higher retention rates through the years. 

Attendees will be able to: 
  • Identify inactive members through a review of email analytics 
  • Implement a re-engagement campaign 
  • Demonstrate membership value through communications

Speakers

Jeanette Brown


Jeanette Brown has more than 10 years of non-profit marketing experience, including six years of association marketing. At Informz, Jeanette is the Marketing Strategy Manager. She is responsible for providing analysis and solutions to Informz's clients that deliver results.
Social CRM for Associations: 3 Things You Need to Know to 'Get Social' 1:00pm - 1:55pm More Info »
Social CRM for Associations: 3 Things You Need to Know to 'Get Social'
Summary

Social applications are transforming the way society collaborates, shares, and makes decisions. Are you prepared to include the social arm of the relationship into your overall business and membership initiatives? It's time to apply the latest technology breakthroughs in membership-management to transform the way you recruit, retain and engage with your members.

Are you ready to "get social?"

Attend Social CRM for Associations: 3 Things You Need to Know to "Get Social" and discuss the following: 
  • What is Social CRM for Associations? (AMS, CRM, the database…the name is irrelevant.) 
  • Who is your social member? 
  • What are the right tools to "Get Social?" 

Join us to understand how Social CRM is transforming the way work gets done, how associations interact with their community and make smarter decision about their business.


Speakers

Patrick Dorsey


Patrick Dorsey, Avectra's VP of Marketing, is the chief evangelist for the company's on-demand Social CRM and Online Community/Professional Networking solutions. He wears purple every day. You can find Patrick on Twitter @PatrickFDorsey. Learn why Avectra has been chosen by more associations than any other AMS since 2008, visit www.avectra.com.


Maddie Grant

Maddie Grant, CAE is the co-author of Open Community: a little book of big ideas for associations navigating the social web. As the chief social media strategist for the social media strategy consulting firm, SocialFish (www.socialfish.org), Maddie helps associations large and small build capacity for using social media to achieve business results.
Creating a Culture of Innovation: It's Not as Hard as You Think 2:00pm - 2:55pm More Info »
Creating a Culture of Innovation: It's Not as Hard as You Think
Summary

Most organizations are intimidated by the very word innovation. Innovating is not Inventing, but in a lot of ways it's treated as such. Join us for a presentation that outlines four easy methods for bringing a culture of innovation into your organization.



Speaker

Mark Sedgley


Mark Sedgley has worked in the technology/association space for going on ten years now. He has helped MemberClicks, a SaaS based AMS, grow from just under 300 customers in 2004 to over 1200 today. He participates actively in ASAE and is a current serving member on the Small Staff Association Committee. As part of the committee, he and his other committee members are working hard to drive a culture of innovation to Small Staff Associations across the country. On a personal note he has been married to his High school sweetheart, Dorota, for 15 years. They reside in suburban Atlanta with their two boys Jake and Ashton. Mark graduated from Wake Forest University with a dual degree in Literature and East Asian Studies and yes he has done exactly zero with it since!
Friday, July 22nd, 2011
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Social Learning: Rapid Fire of Ideas and Examples 11:00am - 11:55am More Info »
Social Learning: Rapid Fire of Ideas and Examples
Summary

Are you searching for ways to make your online learning more meaningful and engaging? Incorporating social media and other collaborating tools in your online learning environment can add a new dimension to your programs and help your members reach a new level of learning. 

Join this quick-paced program for a wealth of hot new ideas you can put to work in your educational programs today!


Speaker

Johnson Cook


Johnson Cook is Co-founder and Chief Operations Peach of Peach New Media. 
Case Study: Learner Community 12:00pm - 12:55pm More Info »
Case Study: Learner Community
Summary

Where is the next generation of LMS going? Come hear from a company that was there at the beginning and is now driving the next-generation LMS. We’re ready to answer the key questions: 

  1. How have learners' expectations changed? 
  2. How can future eLearning environments exceed those expectations? 
  3. What parts of the old LMS model are still valuable as we move towards a more social media-centered approach? 
  4. How can the new LMS help developers build the new learning experience without taxing their resources? 

Join LearnSomething as they address these questions and help Associations prepare for the future!


Speaker

Robert Burroughs


Robert has worked with many of the largest and most successful public and private organizations in the country to improve their ability to execute key strategies. He has advised leaders in financial services, defense, manufacturing, professional services, education, and government for more than a decade. He serves as VP Business Development for Associations at LearnSomething. 


Adam Spicer

Adam is a graduate from the Computer Science department at The Florida State University achieving both a B.S. and M.S. with emphasis on Information Security. He is a Microsoft Certified Partner, INFOSEC Professional and a .NET evangelist. His experience includes 10+ years in software development which includes development in C, C++, Java, C# and ASP.NET. Adam has been with LearnSomething nearly four years and is currently the Director of Information Systems. Personally, Adam is married to his wife Brooke and has two children, Jack and Bennett.
Social Networking: If You Build It, Will They Come? 1:00pm - 1:55pm More Info »
Social Networking: If You Build It, Will They Come?
Summary

In just a few short years, social networking has evolved from a pastime for teens to a key communication and marketing strategy for associations, trade, and non-profit organizations to build community and engage constituents and members. An increasing number of organizations have developed Facebook pages, Twitter feeds, YouTube channels, and even stand-alone in-house social networks that enable their audiences to post personal information, submit user-contributed content, or simply "like" or "share" the content they find online about you. Far too many of these sites fail to attract and engage followers. Key to the success of any social network is audience engagement. How can you attract your target audience not only to participate, but to truly engage—to care enough that they feel committed to spend time chatting, blogging, and sharing, or just browsing through the postings? Furthermore, how can you create an institutional culture that supports your social networking efforts, seeing beyond the risks and looking at the benefits of this community-building activity? This session will answer these questions and provide real-world strategies that will help make your social networks vibrant, lively and truly productive communities.

Speaker

Angelika Lipkin

Angelika Lipkin spent three years at the Corporate Executive Board, managing relationships with over 120 senior level IT executives across 225 Fortune 1000 companies. The Corporate Executive Board is best known for providing best-in-class research and helping executives find solutions to their most fundamental business challenges. Angelika specializes in fostering relationship development, developing social media engagement strategies, and consulting organizations on launching private social networks. At Higher Logic, Angelika oversaw all new client implementations and has helped over 100 associations launch their private social network sites across the United States, UK, and Australia. Angelika now manages the Strategic Partnership channel. She advises clients on best-practices and engagement strategies within the social media realm, and is a frequent speaker at client conferences promoting the benefits of professional community sites.
Say I Do: Create a Happy Marriage Between Your Email Marketing Tools & Member Database/AMS 2:00pm - 2:55pm More Info »
Say I Do: Create a Happy Marriage Between Your Email Marketing Tools & Member Database/AMS
Summary

Associations almost exclusively use email to communicate with members – but in a world of overcrowded inboxes and on-demand lifestyles, to win the battle of the inbox you must do more than just "batch and blast" your emails to members. Marrying intelligence from your database with your email solution makes them even stronger. Your association can gain efficiencies by leveraging your database to segment campaigns, measure return on engagement, and create a self-reinforcing loop of what works best and what doesn't. With this strong union, you will be able to maximize efforts and provide a personalized email experience.


Speakers

Jeanette Brown


Jeanette Brown has more than 10 years of non-profit marketing experience, including six years of association marketing. At Informz, Jeanette is the Marketing Strategy Manager. She is responsible for providing analysis and solutions to Informz's clients that deliver results.


Craig Fowler

Craig is the General Manager for Daxko's Connect business unit, a Software-as-a-Service CRM database catering to professional and trade associations. A native of Birmingham, AL, Craig has worked in technology and software for more than 10 years, managing finance, marketing, project management and consulting teams for global organizations and small start-ups. When he's not focusing on software or customers, Craig spends most of his leisure time with his daughter and his dog, or on his bike. He's usually caffeinated and seems to insist on most meetings taking place at a coffee shop or on the way to one.
Friday, July 29th, 2011
Register Title Time (ET) Details
The Engagement Valley: How to Maintain Engagement following Your Events 11:00am - 11:55am More Info »
The Engagement Valley: How to Maintain Engagement following Your Events
Summary

Being able to connect face-to-face is key to relationship building. Whether you are holding meetings, training sessions, customer seminars, gala dinners, webinars or conferences—events are one of the key ways that organizations use to connect to their constituents. Attention span and excitement—key indicators of engagement-- are at their highest during events; people are optimistic and inspired about what they're experiencing. However, engagement levels plummet as soon as the event ends leading to low event ROI and frustration. Join this session to learn techniques for how to maintain engagement following an event and lead your constituents into a positive feedback cycle that increases demand for your organization's products and services.


Speaker

Suzanne Carawan


Suzanne Carawan has spent the majority of her career working in early stage software companies to market and distribute web-based products through direct and indirect channels. Currently serving as Vice President of Association/Nonprofit Practice at the event management software company, etouches, Suzanne is responsible for expanding the customer portfolio and ensuring that the product features fit the unique needs of not-for-profit organizations. Prior to etouches, Suzanne served as Vice President of Marketing & Strategy at two social networking software companies where she focused on brand management, demand creation and channel development. Past positions include global channel and product marketing roles, as well as consulting roles in web marketing and strategy. Suzanne has significant experience in go-to-market strategies, channel development, product marketing and brand development.

Suzanne holds a Master of Business Administration in high-tech marketing from American University’s Kogod School of Business, a Master of Public Health in social marketing from Tulane University, and a Bachelor of Arts in philosophy from the University of Maryland, College Park.

Suzanne is a member of Women in Technology, the American Marketing Association, American Society for Association Executives, the National Association of Professional Women, and several alumni organizations. She is also a first Dan black belt and instructor in Tae Kwon Do under the world renowned Grandmaster Eunggil Choi at U.S.Tae Kwon Do Martial Arts Academy (USTMA).
Email: Alive and Kicking 12:00pm - 12:55pm More Info »
Email: Alive and Kicking
Summary

Join Jeanette Brown, MBA, marketing strategy manager at Informz, deliver strategic steps to integrate new communication mediums, such as text messaging and social media into the email mix. 

Attendees will be able to: 
 
  • Increase engagement on a variety of social media sites through email 
  • Improve member relations through the utilization of text messaging and email communications together 
  • Create a strategic plan to incorporate all communication vehicles together

Speakers

Jeanette Brown


Jeanette Brown has more than 10 years of non-profit marketing experience, including six years of association marketing. At Informz, Jeanette is the Marketing Strategy Manager. She is responsible for providing analysis and solutions to Informz's clients that deliver results.
5 Tips for Building a Successful Online Member Community 1:00pm - 1:55pm More Info »
5 Tips for Building a Successful Online Member Community
Summary

Not all online communities are created equal. Why do some online communities thrive while others wilt? Join us to discuss 5 proven tips for building a successful online community and creating an invaluable resource for your members, prospects and partners. 

In this interactive webinar, you will learn: 
  • Who are your most important members? 
  • More "valuable" data…now what? 
  • How do we define “community” success?

Speakers

Patrick Dorsey


Patrick Dorsey, Avectra's VP of Marketing, is the chief evangelist for the company's on-demand Social CRM and Online Community/Professional Networking solutions. He wears purple every day. You can find Patrick on Twitter @PatrickFDorsey. Learn why Avectra has been chosen by more associations than any other AMS since 2008, visit www.avectra.com.


Tom Morrison

Tom Morrison is a 15-year seasoned CEO, who has lead associations to be at the top of their industries. He is currently CEO of the Metal Treating Institute and is very active in both the Florida Society of Association Executives (FSAE) and the American Society of Association Executives (ASAE). Tom currently sits on the Board of Directors of FSAE, is the Chair of their 2011 FSAE Annual Conference and is on the Innovation Team for ASAE.


Teri Carden


Teri Carden is the Director of Marketing & Technology for the Florida Society of Association Executives. Living in Tallahassee, Florida, she has worked and played in association management for over three years. Teri's key roles are to stay current with the technologies that impact the association industry and to implement FSAE's marketing strategy. She works with both FSAE boards and with the 800 executive and associate members to help accomplish FSAE's goals.
Using Social Media To Promote Events 2:00pm - 2:55pm More Info »
Using Social Media To Promote Events
Summary

Social media tools should be your principal weapon in your arsenal for marketing your event. With the power to share comes the ability to spread the knowledge, increase awareness, and achieve your objectives via online social networking tools. Learn how other associations are leveraging complimentary public social networks to promote your organization's brand and increase attendance at events through Facebook, LinkedIn, Twitter, FourSquare.


Speaker

Angelika Lipkin


Angelika Lipkin spent three years at the Corporate Executive Board, managing relationships with over 120 senior level IT executives across 225 Fortune 1000 companies. The Corporate Executive Board is best known for providing best-in-class research and helping executives find solutions to their most fundamental business challenges. Angelika specializes in fostering relationship development, developing social media engagement strategies, and consulting organizations on launching private social networks. At Higher Logic, Angelika oversaw all new client implementations and has helped over 100 associations launch their private social network sites across the United States, UK, and Australia. Angelika now manages the Strategic Partnership channel. She advises clients on best-practices and engagement strategies within the social media realm, and is a frequent speaker at client conferences promoting the benefits of professional community sites.


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